Earth Observation Client Services Information

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Hours of service

If you ring our client services number during business hours you will receive prompt, personal service. Our standard business hours are 8.30 am to 4.00 pm Australian Eastern time, Monday to Friday, excluding public holidays.

Delivery

Delivery will be on a best effort basis depending on existing workload and production capacity. Please contact us to discuss specific turnaround times for your order.

Payment

Pre-payment is required for all non-account orders. Payment can be made by credit card or direct credit. Bankcard, MasterCard or Visa credit cards are accepted.

If you are paying by direct credit please contact Earth Observation Client Services first to confirm pricing.

Topic contact: clientservices@ga.gov.au Last updated: June 17, 2013