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Updated:
29 May 2008
PLEASE NOTE: You may apply now for ALOS non-commercial registration. How to order ALOS products:Quick guide1. To be eligible to access ALOS data from ACRES customers need to ensure:
To access data customers also need to ensure that: 2. they are a registered user of the ACRES Digital Catalogue; 3. they apply to register for any proposed use of ALOS data as non-commercial. Customers can expect to be advised on the success of an application within five working days; 4. after application approval, they login to the ACRES Digital Catalogue where a search can be made for the desired scenes and an order placed; 5. additional processing parameters be specified to fully define all of the product requirements; 6. they read and understand the customer's legal responsibility and agree to the End-User Licence; 7. payment is made by credit card, or on 30-day account for account holders; and after payment approval, the Finalise button is clicked. Depending on system demand products will be processed and dispatched within three to five working days. More details1. Access conditionACRES is able to licence customers to use ALOS data only for non-commercial purposes. Customers need to apply to ACRES to obtain approval for use of the product and register as a non-commercial customer. All application will be assessed manually to ensure each complies with the definition of non-commercial use. Consequently, it is in the customers interest to ensure that any use will be non-commercial by reading and understanding the ALOS non-commercial use definition before continuing with the order process. If any proposed use is for commercial purposes, customers need to seek a separate commercial licence from a local commercial agent appointed by the Remote Sensing Technology of Japan (RESTEC). ACRES is licensed to provide ALOS data only to customers who reside within the Oceania region defined below. Users outside this region should contact the relevant local source for details: Note that each of these agencies is licensed to distribute ALOS data only to users in their respective zones. Oceania region defined: The Oceania region covers the following countries/ regions:
Specific island countries/localities included in the Oceania Region are:
2. Become a registered user of the ACRES Digital CatalogueCustomers must be a registered user of the ACRES Digital Catalogue to place ALOS orders online. To register, please proceed to the ACRES Digital Catalogue. 3. Apply to register for non-commercial use of ALOS dataTo order ALOS satellite imagery data for non-commercial purposes, customers must apply to ACRES to have any proposed use approved and registered as non-commercial. Customers will be licensed to use ALOS data only for their pre-approved non-commercial purposes. The decision on whether an application is non-commercial or commercial will be made by ACRES based on the planned use of the data and any decision will be final. For more information on the classification of non-commercial use see the ALOS Non-commercial Definition and Policy. Online non-commercial use registrationRegistration can be made online. Customers will receive acknowledgement of a registration request by e-mail and be advised on the success of an application within five working days. Manual non-commercial use registrationThis option is available only if online registration is not possible.To obtain a copy of the registration form, contact ACRES Customer Services. To register, complete and sign the ALOS data non-commercial end-user registration request form and send to ACRES. 4. Use the ACRES digital catalogue to search and place an orderTo order online, customers need to login to the ACRES digital catalogue using their registered customer ID and password. The following information may help to navigate around the ACRES digital catalogue.
In the Project Folder it is possible also to export to MapInfo to generate a footprint map and mapping-up files. Note: For specialist users with MapInfo software the relevant checkbox needs to be selected to enable MapInfo export. Before ordering, ensure that:
When these actions are completed, click the Order ALOS Products button which will generate a screen confirming the scenes for ordering. If the scene list is satisfactory, click Submit Orders Now. For more information visit the ACRES digital catalogue. Manual orderingThis option is available only if online ordering is not possible.To obtain a copy of the End User Licence Agreement and order form, contact ACRES Customer Services. 5. Enter additional product parameters.After clicking the Submit Orders Now button in the catalogue, customers will be directed to Geoscience Australia's Web-based Order Records Manager (WORM) page to enter additional product parameters which will be used to process the required products. Customers will need to login to WORM using the ACRES Digital catalogue ID and password. When using WORM customers will need to check user details and update them if necessary by:
6. Agree to the End User LicenceIn addition to showing all product details, the Checkout page will display the ALOS End User Licence Agreement together with the customer's specifically approved non-commercial use. Customers will be licensed to use the data for the specified purpose only. Please read and understand the End User Licence. A summary of its conditions is provided below. Once agreement is undertaken to be bound by the licence and to pay for the products at the top of the page, please click Submit. The rights and conditions within the End User Licence Agreement are summarised as follows:
DefinitionsDerivative-work product is a processed product which retains the original pixel structure and can be converted back to the primary data. Picture Images are grey-scale or colour representations of ALOS data in image formats such as jpg, tiff, gif etc. which have undergone additional resampling and/or lossy compression to reduce the spatial detail. Picture Images normally are used for publication purposes. Value-added product is a highly processed product which does not retain the original pixel structure and cannot be converted back to the primary data. Privacy and personal informationThe customer agrees that ACRES may collect, retain and use personal information about the customer for all purposes related to the registration and End User Licence Agreement, including, without limitation, providing such personal information to other Australian Government agencies or to JAXA. The Customer agrees that Geoscience Australia may contact the customer using the customer's details to obtain feedback and information in relation to the provision of licensed data and the customer's use of the licensed data. Further information is available in Geoscience Australia's Privacy and Security documentation. 7. Pay for your dataOnline credit card paymentPlease enter relevant credit card details for payment, selecting either VISA or MasterCard. After the payment is approved, click the Finalise button to activate processing of the order. If the Finalise button is not clicked, the product will not be generated. Following this it recommended that customers:
ACRES account customerCustomers with an ACRES 30-day credit account will have already been prompted to enter their details and will be able to view their order confirmation details after clicking Submit and agreeing to the conditions of the End User Licence. Processing and deliveryBecause ALOS products are processed from raw satellite data and customised to individual client needs, there will be a time period between placing an order and the product being ready for delivery. ACRES aims to process the ordered product within three working days, but this time may vary depending on the number of orders waiting in the processing system at any one time. Products are delivered to Australian addresses by air freight . ACRES contactsFor all enquires regarding satellite imagery, please contact ACRES Customer Services: Address: Cnr Jerrabomberra Ave & Hindmarsh Drive, Symonston, ACT 2609, AustraliaOpening hours: 8.30am - 5pm weekdays Telephone: (02) 6249 9779 After Hours emergencies only (mobile): 0413 021 022 Fax: (02) 6249 9938 Email: acres@ga.gov.au |
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