Geoscience Australia Client Services

The Geoscience Australia Shopfront, located at the agency's building in Symonston, Canberra, is now permanently closed.

The closure is in line with the agency's focus on effective delivery of services at a national level, as well as increasing demand for online access to products.

Many Geoscience Australia products are available online via the Data and Publication Search. Some hard copy maps and publications can be ordered via email, fax and phone from the Client Services.

How to order

After selecting your products, please complete the following order form and submit to our Client Services:

Client Services contact details

Postal Address: GPO Box 378, Canberra ACT Australia 2601

Client Services Phone: Within Australia: 02 6249 9966, International: +61 2 6249 9966.

Freecall within Australia: 1800 800 173

Fax: Within Australia: 02 6249 9960, International: +61 2 6249 9960.

Email: clientservices@ga.gov.au

Payment details and GST

  • We require pre-payment of all orders by credit card, cheque or direct credit.
  • We accept Mastercard and Visa.
  • If you are paying by cheque or direct credit, please contact the Client Services first to confirm pricing.
  • Overseas clients please make out cheques in Australian dollars.
  • Company purchase orders accepted.
  • All product pricing includes 10% Goods & Services Tax (GST).
  • GST is not applicable to orders sent to overseas customers.

Postage and handling charges

If you wish to obtain a price please contact Geoscience Australia on 1800 800 173 otherwise price is calculated by weight and destination. Please note that a PO box address will attract an extra surcharge of $7.76. This will be added to the normal freight charge.