NATMAP RASTER 2003
FREQUENTLY ASKED QUESTIONS

This FAQ list provides a comprehensive set of responses to questions asked about NATMAP Raster. To submit a question not already answered by this FAQ list, or that isn't contained in the NATMAP Raster 2003 User Guide, please contact Geoscience Australia.

About NATMAP Raster

• 3 June 2003     Why is there a Mapsheets and a Mosaic version in 2003? Why can't I use maps in the Mosaic for measuring distances and areas?
• 21 May 2003    What other versions of NATMAP Raster are there?
• 21 May 2003    What's new in 2003?
• 1 Sep 2002     Why do some features mask other features on the raster image but not on the paper map?
• 1 Sep 2002    Why do the maps appear tilted when I load them into the Viewer?
• 4 Apr 2003     What are the lines I can see in the satellite image?
• 7 June 2003     Are upgrades available?
• 11 August 2003     Why are some maps marked with an asterisk (*) in the drop-down menus and the map currency list?
• 12 August 2003     The 1:1,000,000 scale map Mosaic doesn't appear to be accurately georeferenced.

Installing and Starting the Viewer

• 25 July 2003     What kind of internet browser do I need to view NATMAP Raster maps?
• 11 Oct 2002    What can MacIntosh Users do?
• 7 June 2003     Are there any restrictions on installing the Viewer as an Administrator?
• 1 Sep 2002    What happens if I have a screen resolution of 800x600?
• 1 Sep 2002     How do I install the NATMAP Raster software?
• 1 Sep 2002     Can I keep previous versions of NATMAP Raster Viewer or AUSLIG GEODATA RASTER VIEWER on my computer?
• 21 May 2003     If I already have the Mosaic, do I need to reinstall the Viewer to view Mapsheets?
• 4 May 2004     How can I easily copy the maps to my hard drive and run the setup file?
• 4 May 2004     I've copied the maps onto my hard drive after I've installed the Viewer. How do I get the Viewer to find the maps?

Selecting a Map

• 23 May 2003     Why do I get more than one result for the same place name using the Place Name Search?
• 24 July 2003     Why don't the Place Name Search results stay on when I change map layers or go back to the Place Name Search?

Using the Viewer

• 11 Oct 2002     Why aren't the maps "crystal clear" when I view them?
• 4 Apr 2003     Can I measure distances?
• 22 May 2003     Why is the zoom tool different?
• 30 July 2003     How do I display the correct climate graph for the area I'm viewing?

Exporting maps

• 19 Nov 2003    Can I export maps directly to OZF2 format for use in OziExplorerCE?
• 1 Sep 2002     If I want to export a map into a different format, how large will the files be?
• 1 Sep 2002     How can I export high resolution map images from NATMAP Raster?
• 21 May 2003     Is there any limit on the size of the file I can export?
• 23 May 2003     Why does the Exporter only work for Mapsheets layers?

Printing Maps

• 26 May 2003     Why do I get a warning when I print from any of the Mosaic layers? Why is no scale bar printed?

Using NATMAP Raster maps in other applications or products

• 1 Sep 2002     What should I do if I want to incorporate NATMAP Raster map images into my own product, service or report?
• 1 Sep 2002     Does NATMAP Raster fall under the Commonwealth Spatial Data Access and Pricing Policy?
• 4 Oct 2002     How do I use NATMAP Raster map images in other applications?
• 4 November 2003     How can I reproject the maps in NATMAP Raster?

Troubleshooting

• 1 Sep 2002     How do I report a bug or problem?
• 18 Sep 2002     I have TrackRanger GPS software and the Raster Viewer on my computer. I can't get either to work.

This on-line version of this FAQ list will be updated regularly.